Item code : 642111301 COPY URL

[Authentic] Carton Sale / Naturally Plus Izumio / Hydrogen Water / Hydrogenated Water / Japan Water

  • Retail Price
    S$225.00
    Price
    S$170.00
  • Benefits
    Payment Benefit
    0% Interest Instalment Plan
  • Shipping From
    Singapore
    Shipping To
    view
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    • -----------------------------------------------------------
    • Arab Emirates
    • Austria
    • Australia
    • Belgium
    • Canada
    • Switzerland
    • China
    • Germany
    • Denmark
    • Spain
    • Finland
    • France
    • South Korea
    • Macau
    • Malaysia
    • Netherland
    • Norway
    • New Zealand
    • Oman
    • Ireland
    • India
    • Italy
    • Greece
    • Portugal
    • Qatar
    • Saudi Arabia
    • Sweden
    • Thailand
    • Turkey
    • United States
    • Vietnam
    • Singapore
    • Japan
    • Indonesia
    • Hong Kong
    • Taiwan
    • United Kingdom
    • Russia
    • Philippines
    Shipping RateDomestic

    Qprime - Free

  • Item Qty
  • Add to Cart [Buy]

Customer who recommended this item
0 (Based on 0 reviews)
Customer Satisfaction Score
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  • Product 0%/100%
  • Price 0%/100%
  • Delivery 0%/100%
  • Service 0%/100%

Notice

Subject From Date
Non-receipt Claim issue Seller 2016-05-11
Return Exchange Policy (2) Seller 2016-05-11
Return Exchange Policy (1) Seller 2016-05-11
Manufacturer/Place of origin Japan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7
Item Q&A(5)
No. Question & Answer Member Date Status
NOTICE Non-receipt Claim issue Seller
NOTICE Return Exchange Policy (2) Seller
NOTICE Return Exchange Policy (1) Seller
34358752 Inquiry related delivery from 250**** max******* 2019-01-15 Answered
  Hi seller

Further to my message & pictures sent to you since yesterday, I've yet to receive your reply on this matter.

I'm extremely disappointed with the 3 shipments received which all the boxes were in a damaged condition.

Firstly, you should have taken extra care to ensure the packaging are sturdy enough for overseas shipment. Such as boxing up the 2 cartons of Izumio with protective packing materials.

Secondly, one of the carton was placed wrongly with arrow facing down which is not as per the box instruction clearly indicated. Thus, this carton is totally not acceptable as hydrogen gas will be depleted.

Thirdly, you have agreed to send out the latest batch which expiring Nov 2019 but now I've received a carton that is short expiry. Keeping to your promise or any agreement is very important, that's applied to everything. Anyway, I believed that this carton will face quality issue, even the box has torn opened. I'll not accept any damaged good.

I hope to hear from you soon.
 

[Re] Inquiry related delivery from 250****
.

34358699 Inquiry related delivery from car**** car******* 2019-01-15 Answered
  Hi seller

Further to my message & pictures sent to you since yesterday, I've yet to receive your reply on this matter.

I'm extremely disappointed with the 3 shipments received which all the boxes were in a damaged condition.

Firstly, you should have taken extra care to ensure the packaging are sturdy enough for overseas shipment. Such as boxing up the 2 cartons of Izumio with protective packing materials.

Secondly, one of the carton was placed wrongly with arrow facing down which is not as per the box instruction clearly indicated. Thus, this carton is totally not acceptable as hydrogen gas will be depleted.

Thirdly, you have agreed to send out the latest batch which expiring Nov 2019 but now I've received a carton that is short expiry. Keeping to your promise or any agreement is very important, that's applied to everything. Anyway, I believed that this carton will face quality issue, even the box has torn opened. I'll not accept any damaged good.

I hope to hear from you soon.
 

[Re] Inquiry related delivery from car****
.

34354427 Inquiry related cancel and refund from 242**** jen******* 2019-01-15 Answered
  item received with damage and item come with 1 box expiry July 2019

Hi Seller, pls advice expiry date of your stocks. As everyone consuming Izumio is aware that it has a shelf life of 15 months. If you are selling short expiry Izumio, please at least indicate & make known to potential customers. As you are selling at full cost like other sellers, potential customers should be given a choice to purchase from sellers who have latest batch of stocks.

Hi Seller

Today I've finally received all the 3 shipments after more than a month of waiting. Super long shipping.

All the 6 cartons came in bad shape, even 1 carton has broken.

Worse there was 1 carton packed wrongly! The box must placed upwards (arrow up) as per box instruction but it was packed the oppsite way. Pic attached.

You have sent me 1 carton of short expiry product which is also not acceptable.


kindly refer to the picture attached
 

[Re] Inquiry related cancel and refund from 242****
Thank you for your feedback on the expiry date. We will strive to improve in this aspect.

33966277 Inquiry for the item from car**** car******* 2018-12-10 Answered
  Hi Seller, pls advice expiry date of your stocks. As everyone consuming Izumio is aware that it has a shelf life of 15 months. If you are selling short expiry Izumio, please at least indicate & make known to potential customers. As you are selling at full cost like other sellers, potential customers should be given a choice to purchase from sellers who have latest batch of stocks.
 

[Re] Inquiry for the item from car****
Hi, thank you for the feedback.

33959944 Inquiry for the item from jen**** jen******* 2018-12-10 Answered
  Hi may I know the item expiry date ? And how many per box ?
 

[Re] Inquiry for the item from jen****
Hi, it's pack of 30 per cartoon. Current stock expiry is in July 2019. However, we replenish the stocks often.

Policy & Notice